You do not have to sign for it if you feel the item is questionable. A credit will be issued after the item has been received and inspected. Damage Despite our best efforts items will occasionally be damaged in transit. Appliance Factory Outlet is the Nations 44th largest independent appliance dealer. We are an authorized dealer for most major brands.The item "GE GEH50DFEJSR GeoSpring 50-Gallon Hybrid Electric Water Heater" is in sale since Wednesday, January 23, 2019. This item is in the category "Home & Garden\Home Improvement\Heating, Cooling & Air\Water Heaters\Standard Water Heaters". The seller is "appliance-parts" and is located in Denver, Colorado. This item can be shipped to United States.